When Garrett Petters, a 29-year-old architect in Dallas, and his girlfriend travelled to Paris last year, one of their favourite parts was eating out. They enjoyed French duck, andouillette, plenty of bread, cheese and coffee and even escargot.
But it wasn’t just Paris’s cuisine they admired. It was also the different tipping culture. “We were talking about how nice it is in Europe that they pay their waiters and waitresses and we don’t have to tip because of it, and isn’t that cool,” Petters said. It felt very different from back in the US, where tipping culture felt “out of control”.
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Self-checkouts, drive-throughs, hotdog stands, drug stores, a bottled water stall at a jazz festival, an airport vending machine, a used bookstore, a cinema box office, a children’s arcade – these are a handful of the surprising places people reported being asked for tips, with several suggesting companies were taking advantage of new social expectations on gratuities.
“Before, tipping was considered generosity,” Petters said. “Now, it’s about guilt.”
But a backlash could be brewing, with gratuities falling from a pandemic peak. Average full-service restaurant tips in the fourth quarter of 2024 fell to 19.3%, which is a six-year US low and down from a high of 19.9% in the first quarter of 2021, according to data from Toast.
Petters said he was adding less on to the bill now, in the hopes employers would be forced to increase pay for staff. But when he mentioned this to acquaintances working service jobs, he added, some people became angry. “I just said, ‘Why aren’t you mad at your boss for not paying you a liveable wage?’
“I think business owners are really taking advantage of the situation.”
